This Outsourcing Agreement is designed for a person or organisation (the Service Provider) who intends to take over the provision or production of non-core operations for another person or organisation (the Customer).
The Agreement can apply to a wide range of service provision including web hosting, website maintenance, customer support, human resources, supply chain management, general IT services, financial and accounting matters and insurance services.
This Outsourcing Agreement is suitable for use by a UK (i.e.: including England, Scotland and Wales) based business. The Agreement specifies the rights and obligations of both parties. Comprehensive guidance notes are provided and the following clauses are included:
- services to be provided
- customer obligations
- intellectual property
- fees and payment
- warranties and liabilities
- restrictive covenants.