Computer Maintenance Agreement

Computer Maintenance Agreement

An agreement covering terms for supply of computer hardware maintenance services.

For use in the UK.

Price (inc VAT)£28.67

This Computer Maintenance Agreement template sets out the terms and conditions where one party agrees to provide maintenance services to a customer in respect of certain computer hardware or equipment. For use by a UK based business.

The provider agrees to provide preventative maintenance services during "service hours" at intervals necessary to keep the equipment in good working condition and remedial maintenance services when notified that the equipment is inoperative.

In particular, the document covers:

  • maintenance charges
  • exclusion from maintenance
  • customer obligations
  • limitation of liability
  • confidentiality and termination.


This Computer Maintenance Agreement is suitable for use in England, Scotland and Wales and includes clauses covering:

  • provider
  • customer
  • commencement
  • maintenance services
  • exclusion from maintenance
  • maintenance charges
  • customer's obligations
  • provider's obligations
  • replacement parts
  • back-up
  • limitation of liability
  • confidentiality
  • termination
  • schedule of equipment.

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