Grievance Procedure

This Grievance Procedure & Policy template document sets out the (3-step) statutory grievance procedure to be followed by employees and employers. For use in the UK.

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Further Information

This Grievance Procedure & Policy document sets out the (3-step) statutory Grievance Procedure to be followed by employees and employers. It identifies the various steps in raising a grievance and how the grievance will be dealt with. Such a procedure is particularly useful to have in place as it will promote fair and reasonable behaviour from both management and staff.

From 1 October 2004 the Employment Act 2002 (Dispute Resolution) Regulations 2004 make it a requirement for all employers to issue a written document that sets out their Grievance Procedure. This document supports the ACAS statutory Code of Practice on discipline and grievance which came into effect on 6 April 2009.


You can view a sample online of a completed Grievance Procedure template by following this link: View Sample.


This Grievance Procedure is suitable for use in England, Scotland and Wales and covers the following:

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