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Software Support and Maintenance Agreement
This Software Support and Maintenance Agreement
is supplemental to a software licence agreement where the licensor
has provided bespoke software to the licensee.
In particular, the document covers
the services to be provided (including classification of faults
and response time), payment, insurance, confidentiality, warranties
and liability.
This agreement is suitable for use in England,
Wales and Scotland and contains the following clauses:
- provider
- licensee
- term
- services to be provided
- payment
- support services
- maintenance services
- exclusions
- licencee's obligations
- warranties
- indemnity
- limitation of liability
- insurance
- confidentiality
- termination
- intellectual property
- schedule of software
- schedule of fees.
The price for this document is
£84.60 including VAT. You can view a sample document here.
How to order
Choose the appropriate format for your Software Support Agreement:
Word Template (.dot) or Word Document (.doc) 
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