Computer Maintenance Agreement

Further Information

The Computer Maintenance Agreement sets out the terms and conditions where one party ("the provider") agrees to provide maintenance services to a customer in respect of certain computer hardware or equipment.

The provider agrees to provide preventative maintenance services during "service hours" at intervals necessary to keep the equipment in good working condition and remedial maintenance services when notified that the equipment is inoperative.

In particular, the document covers maintenance charges, exclusion from maintenance, customer obligations, limitation of liability, confidentiality and termination.

Sample

You can view a sample online of a completed Computer Maintenance Agreement template by following this link: View Sample

Features

This Computer Maintenance Agreement is suitable for use in England, Scotland and Wales and includes clauses covering:

• provider
• customer
• commencement
• maintenance services
• exclusion from maintenance
• maintenance charges
• customer's obligations
• provider's obligations
• replacement parts
• back-up
• limitation of liability
• confidentiality
• termination
• schedule of equipment.

Related Documents

This document is available individually or as part of a Full Annual Subscription (£199 own use) - giving you access to wide range of documents, packages and forms for a single annual fee. Another similiar individual document that may be of interest:

• Software Support Agreement - support and maintenance agreement for bespoke software